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Accepted payment methods

Accepted: Visa/MasterCard Discover Maest

How does an hookmi transaction appear on my credit card statement?

The credit card descriptors will say: "hookmi" or "hookmi.com" or some variation, but will always have "hookmi" or "OF" in the descriptor.  

3D Secure

3D secure checkout is an additional authentication step for online payments to ensure that your credit card is not stolen. You will be prompted by e

Transactions / Charges

Our prices appear in USD only. The currency conversion is done at the bank level and not by hookmi.com. All credit card charges are in EUR. We use a

Pending charges

Pending charges may temporarily appear on your statement if you have had multiple, unsuccessful purchase attempts. Pending charges disappear from your card automatically between 5-7 days. Please wait ...

Failed charges

hookmi will retry your transaction up to 3 times. Failed Transactions may be due to:

Third Party Payments

Use of third-party payment systems outside of hookmi are prohibited due to anti-money laundering laws and “Know Your Client” requirements. Arrangements for offsite payments are not allowed.